What you need to know about travelling to Zimbabwe

Megan Warrington was amazing to work with. She was very informative and kept us up to date on everything. I found out that I would need to have surgery a few days after returning from the trip and asked Megan if she would be able to arrange for a wheelchair to be at the airports and activities we had planned. She got everything scheduled and sent me confirmations within a short period of time…That is what you call service!!!!!

We travelled last August on a trip planned with Dev at Discover Africa. It was a family trip that i wanted us to remember forever and we definetly will! We could not have had an easier or more wonderful time and we would never have been able to plan and manage it ourselves.

We visited Botsana, Victoria Falls and Sabi Sands in South Africa then Mozambique. Every experience was better than we had hoped. Everyone who was part of our experience was so helpful and friendly and went the full measure to make sure we enjoyed our special holiday.

We were so lucky with every safari and saw so many animals, we had wonderful river trips seeing a great deal of wildlife, beautiful birds and even crocs eating a kill rather than just sunbathing. Everyday bought another surprise. Thank you to Dev and the team – your help was so appreciated.

Coming in absolutely blind on how to plan an Africa trip, I stumbled across Discover Africa Safaris on the internet and reached out for an inquiry. Susan responded and started off with a video conference to ask about what we were thinking. Susan was extremely knowledgeable and answered all my questions as well as providing great insights that I wasn’t thinking of. My trip had additional complexities since I was going to a family wedding before, but Susan was able to navigate logistics with ease. She provided 3 options for our trip. Once we picked, she handled all the bookings/reservations in Africa. After things were booked, she proactively reached out for trip reminders, checked us in on our domestic flights within Africa, and reached out to ask how things were going while we were on our trip. Everything went perfect. We had an absolutely wonderful experience with the booking process and most importantly discovering Africa. 100% recommend!

This was a well organized trip that smoothly transitioned us from one adventure to the next. All our transfers from hotels to airport to safari lodges were professional, courteous, and timely. We loved the places that were recommended and felt the pace of our trip was just right.

Jeanne's Southern Africa Experience

It was an extensive planning process to put together a 24 day safari and adventure trip covering Victoria Falls, Mana Pools and Hwange Park in Zimbabwe, followed by a wonderful experience in Botswana on the Chobe River and Okvango Delta. There were flight considerations and a few changed plans along the way. I was worried that I was becoming a bore but no, Adelle was just as excited to plan my trip as I was to go on it. Finally the day arrived and I boarded my flights and arrived in Victoria Falls after 36 hours of travel. There waiting for me was my shuttle driver and the hotel was amazing. The next day the same level of service and off to Mana Pools I went. Same wonderful level of service.

But 1.5 days later I fell in the middle of the night and fractured two discs in my back. The care and support I received from Adelle is what got me through what could have turned into a tragedy. She was there for me every step of the way and continued to check in with me after I was finally safe at home. I don’t know what I would have done without her. A 5 star rating is simply not enough. Discover Africa and Adelle deserve a million stars. Once my back is healed we will begin the planning process again. They have won not only my repeat business but also my heart. I cannot sing their praises loudly enough.

We had a wonderful experience with Discover Africa and, specifically, Dev Panaino. Dev helped us plan a dream vacation to South Africa and Zimbabwe and made the planning from our end effortless. We met with Dev via Zoom calls for the initial trip planning, and he regularly followed up with us via email. Dev was personable, easy to work with, and really listened when we outlined the experiences we desired on this trip. He designed an itinerary that met and even exceeded all our goals. With his knowledge of the area, he had great ideas for enhancing our adventure. Discover Africa provided us with comprehensive information on how to prepare for the trip down to the smallest detail. We left home with our travel documents safely in tow and the knowledge that we could reach out to Dev at any time should difficulties arise. And they sure did.

It’s worth noting that Dev arranged all our ground transportation at each leg of the trip as well as a private guide for several excursions. We traveled in unexpected luxury on the excursions with a knowledgeable, friendly guide who really added depth to the experiences. Dev also strongly recommended a safari lodge other than the more popular (and expensive) choices we had researched ourselves on-line. It turned out to be a true hidden gem, upscale yet cozier and more intimate than the others.

One of us had an unfortunate, vacation-ending injury on the fourth day of the trip (bad fall resulting in a broken kneecap requiring immediate surgery). We contacted Dev almost immediately in near-panic about what to do and how to get home. He really rose to the occasion, reassuring us that he would help and we’d be safe. Dev made many on-the-fly arrangements for us, from finding last-minute hotel accommodations and dealing with the local airline to arranging ground transportation and making all the necessary cancellations/re-bookings. Following our return home, he provided gathered helpful information to support our travel insurance claim.

Although our trip did not work out as planned, needless to say we highly recommend Dev Panaino at Discover Africa and would absolutely work with him again.